UNDERWOODS IN THE SOUTH home delivery service
To place an order you can call us or visit our online shop.
PLACING AN ORDER
• This service is available Monday to Friday
• Deliveries will be made between the hours of 8am and 4pm
• Orders can be placed via telephone on 01483 417474 between 8am and 12pm then via email outside of these hours on (if you call outside of these hours please leave your name and number on our answerphone and someone will return your call the following day)
• Orders and delivery instructions will be taken by a member of staff who will process your requirements
• Card payment will be taken over the phone at the time of ordering without exception
• If you would like a receipt this will be sent via email, please ask for this when placing your order
• Orders should be made by 12pm for delivery the following day (please order on Friday for Monday delivery)
• We can only deliver directly to a person at the property
• Drivers are on a tight schedule and cannot wait to make your delivery if you are not at home
HEALTH & SAFETY
• As a large national company we have strict procedures in place, which you can read more about on our company website. Please know that all of our staff and drivers adhere to our strict hygiene policy
• As part of one of the UK's largest independent trade catering butchers, we will deliver orders using our large fleet of temperature-controlled vans
• In order to respect both customers' and drivers' personal safety and minimise contact, drivers will not enter your property. Please be prepared to collect your order from them on your doorstep in order to minimise contact, maintain best practice and adhere to current government health advice.